How-To What to do when your app suspended by Google Play with "Loan Download SDK"

inventran

inventran

New Member
My app was suspended.i followed the steps and made the appeal.After a week i received the mail from Google to reupload new version.
Reuploaded the new version within 4 days the app listing was restored.
Thanks to the APPyet Team.
 
theedge42

theedge42

New Member
Hi,

And how to deal with the problem of : is not compliant with one or more of our Developer Program Policies ?
 
shahzebnaqvi

shahzebnaqvi

New Member
I got this what to doo


Issue with your app​
We found elements of your app’s store listing that appear to impersonate someone else (for example, another developer, company, entity) or another app. This implies that your app is related to or authorized by someone that it isn’t.

Refer to the following “Issue details” for further information on where we’ve identified this issue in your app’s store listing. Any words, phrases, images, or videos that could mislead users about your app’s relationship to someone else or another app must be removed.
Issue details
We found an issue in the following area(s):
  • Hi-res Icon: Your app icon appears to contain images or words you may not have permission to use.
Reasons of violation
About the Impersonation policy​
We don’t allow apps that mislead users by impersonating someone else (for example, another developer, company, entity) or another app. Don’t imply that your app is related to or authorized by someone that it isn’t. Be careful not to use app icons, descriptions, titles, or in-app elements that could mislead users about your app’s relationship to someone else or another app.
Publishing Status
App status: Suspended​
Your app has been suspended and removed due to this policy issue.
 
M

misterjordan845

New Member
appyet said:
Hello all,

To be clear, AppYet doesn't use "Loan Download SDK", The real problem (https://tinyurl.com/jcu5umm3) was AppYet v4 template used a very popular AgentWeb (https://github.com/Justson/AgentWeb) library from GitHub, which contain a dependency Downloader (https://github.com/Justson/Downloader) to handle WebView download automatically.

AppYet uses Downloader in WebView, it doesn't mean apps created by AppYet "allow download or install applications from unknown sources outside of Google Play", we believe for almost all apps created by AppYet v4 template, this is a false positive, you should submit an appeal to get your app status restored.

Steps to submit an appeal:

1. Go to Google Play Console, open Suspended App, click on Appeal

View attachment 2107


2. In Appeal you could explain similarly as following
-----------
Hello,

[Your App Name] doesn't use Loan Download SDK, nor app contains code to allow download or install applications from unknown sources outside of Google Play.

It appears this suspension was caused by [Your App Name] used a very popular AgentWeb (https://github.com/Justson/AgentWeb) library from GitHub, which contain a dependency Downloader (https://github.com/Justson/Downloader) to handle WebView download automatically

Although [Your App Name] contains the Downloader library to handle WebView download automatically, [Your App Name] doesn't have the functionality to allow download or install applications from unknown sources. I believe the non-compliant issue is a false positive.

Also, [Your App Name] has removed Downloader library from the latest development version and ready to publish as soon as App status is restored

Please kindly restore app status.

Thank you,
-----------

3. Wait for Google Play support email reply (could take weeks) to tell you "we have conditionally accepted your appeal"
4. After Appeal Accepted:
- Go to AppYet.com, open your application, go to "Build" tab, then "Submit to Build" and download latest APK file
- Go to Google Play Developer Console->"Production"->"Create New Release" (If you have any pending release, it will show "Edit Release" instead of "Create New Release", if so, please "Discard Release" first), upload latest APK file. After upload latest apk, click on "Save" button at bottom right corner, then click on "Preview Release" at bottom right corner, then click on "Start rollout to Production" button at bottom right corner.
- Go to Google Play Developer Console->"Publishing overview"->"Send for review"
Click to expand...
Hello all,

To be clear, AppYet doesn't use "Loan Download SDK", The real problem (https://tinyurl.com/jcu5umm3) was AppYet v4 template used a very popular AgentWeb (https://github.com/Justson/AgentWeb) library from GitHub, which contain a dependency Downloader (https://github.com/Justson/Downloader) to handle WebView download automatically.

AppYet uses Downloader in WebView, it doesn't mean apps created by AppYet "allow download or install applications from unknown sources outside of Google Play", we believe for almost all apps created by AppYet v4 template, this is a false positive, you should submit an appeal to get your app status restored.

Steps to submit an appeal:
 
Last edited:
M

mariotecno

Member
misterjordan845 said:
Hello all,

To be clear, AppYet doesn't use "Loan Download SDK", The real problem (https://tinyurl.com/jcu5umm3) was AppYet v4 template used a very popular AgentWeb (https://github.com/Justson/AgentWeb) library from GitHub, which contain a dependency Downloader (https://github.com/Justson/Downloader) to handle WebView download automatically.

AppYet uses Downloader in WebView, it doesn't mean apps created by AppYet "allow download or install applications from unknown sources outside of Google Play", we believe for almost all apps created by AppYet v4 template, this is a false positive, you should submit an appeal to get your app status restored.

Steps to submit an appeal:
Click to expand...
I believe this issue must be taken very seriously. If the current problems are not fixed, many developers will abandon the platform because we are losing our apps on Google Play. We really need an official solution and updated templates as soon as possible, otherwise we risk losing all our applications. @appyet
 
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