[URGENT] Big problem with my AppYet Pro payment not processing properly

[Abner]

Hi there,

My account email is - abner.thefamily@gmail.com

I have a pro app and recently I actually made 2 payments on it. But when the deadline rolled around, my app switched to lite and now my users are seeing ads and giving me bad reviews!! This is not very good.

Here is a screenshot to show that I paid:
https://drive.google.com/file/d/0ByBBK3aUvnAlNEdWNXEyLTY0U28/view?usp=sharing

Please help with this.

Thank you,
Abner

 

[Abner]

I read some other similar posts and saw that you want me to provide my package name.

It is com.daily.devotionals.plus

Thank you,
Abner

 

[Marc]

@appyet, they are having a lot of problems with Lite and Pro versions and PayPal. It would have to look to see what happens.

 

[Marc]

@appyet, any solution?

 

[appyet]

I read some other similar posts and saw that you want me to provide my package name.

It is com.daily.devotionals.plus

Thank you,
Abner

updated your subscription to Pro with Expiry date set to 2016-08-01

 

[appyet]

@appyet, they are having a lot of problems with Lite and Pro versions and PayPal. It would have to look to see what happens.

Thanks for pointing out problem, we are working on troubleshooting the issue. hopefully fix it during the next release.

 

[Abner]

Thanks for pointing out problem, we are working on troubleshooting the issue. hopefully fix it during the next release.

Hello @appyet , thanks for helping with this, it works now.

You should update my subscription to 2017 though as I made 2 payments. Also, I do believe response time needs to be quicker, I got quite a bit of bad feedback because of this.

 

[appyet]

Hello @appyet , thanks for helping with this, it works now.

You should update my subscription to 2017 though as I made 2 payments. Also, I do believe response time needs to be quicker, I got quite a bit of bad feedback because of this.

Updated to 2017. Thks

Sent from my SM-G900W8 using AppYet

 

[Abner]

Updated to 2017. Thks

Sent from my SM-G900W8 using AppYet

Thank you, much appreciated.