images are not showing up for new feed modules

[sandy777]

Last week i added few new modules to my existing app. The new feed modules show up but the image i set for them don't load at all instead i get black icon. Initially i thought something is wrong with image i tried looking every aspect but it doesn't seem like issue with jpeg image file.

@appyet i PM'd you the details of the problem

 

[joseph c daniel]

Try to uninstall and then reinstall app

 

[sandy777]

Try to uninstall and then reinstall app

tried that still no luck,tried with various different device still same problem

 

[DarShaN PanDya]

@sandy777
Did you Enabled "Images only on WiFi"?
May be by your Mistake

 

[sandy777]

@DarShaN PanDya i'm having problems with module icon not the images in the article. Anyway i tried wifi as well still no luck

 

[DarShaN PanDya]

ohh Icons!
I thought Images of Articles...
Try changing the Icons again & Save them then Rebuild your App again...

 

[sandy777]

tried at least 10-20 times with different icons. Tried reseting it and setting again still it's not working. I think i'm fucked

 

[DarShaN PanDya]

Seems like a Problem...
Wat type of Icons you used?

 

[sandy777]

i used the jpeg i created it from same template i have for other old icons. Old icons are working fine.

 

[DarShaN PanDya]

Try the .png formats...
Works Fine wid me widout any Issue

 

[sandy777]

Thanks i will give it a shot

 

[sandy777]

I tried using both jpg & png still i'm having issues. @appyet do i need to buy some extra subscription to get help from you please advise

 

[joseph c daniel]

Icons are working fine here. So looks like it's a problem there. Either with the site you are using, your internet connection, or your device. Tried changing device?

 

[DarShaN PanDya]

Yepp,
Seems like an Issue on your Side...
Icons are working fine wid us!

 

[sandy777]

thanks guys

 

[DarShaN PanDya]

@sandy777
Your Welcome!