Issue Suspended application

Antranix

Member
Hi Developers at ElGrami,​
After a recent review, we found that your app Monde Dofus | Guides - Vidéos - Actualités (com.dofus.fr.andxdd) is not compliant with one or more of our Developer Program Policies. See below for more information about your app’s status and how to correct the issue.
Reasons of violation
Issue with your app​
Your app contains content that doesn’t comply with the Device and Network Abuse policy. We found your app is using a non-compliant version of Loan Download SDK which contains code to download or install applications from unknown sources outside of Google Play.

If necessary, you can consult your SDK provider(s) for further information.

Affected Version(s):
APK:72
Reasons of violation
About the Device and Network Abuse policy​
An app distributed via Google Play may not modify, replace, or update itself using any method other than Google Play's update mechanism. Likewise, an app may not download executable code (e.g. dex, JAR, .so files) from a source other than Google Play. Please note that you are responsible for all aspects of your app; by using an SDK in your app, you are responsible for how that SDK behaves within your app.
Publishing Status
App status: Suspended​
Your app has been suspended and removed due to this policy issue.
 

mariotecno

New Member
my applications are being suspended, I need a resolution of this urgent issue. If your app was suspended due to Webview Spam or Intellectual Property violations, please provide verifiable documentation indicating your rights to use the content in your app. @appyet
 

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saadithya

New Member
Hi Developers at ElGrami,​
After a recent review, we found that your app Monde Dofus | Guides - Vidéos - Actualités (com.dofus.fr.andxdd) is not compliant with one or more of our Developer Program Policies. See below for more information about your app’s status and how to correct the issue.
Reasons of violation
Issue with your app​
Your app contains content that doesn’t comply with the Device and Network Abuse policy. We found your app is using a non-compliant version of Loan Download SDK which contains code to download or install applications from unknown sources outside of Google Play.

If necessary, you can consult your SDK provider(s) for further information.

Affected Version(s):
APK:72
Reasons of violation
About the Device and Network Abuse policy​
An app distributed via Google Play may not modify, replace, or update itself using any method other than Google Play's update mechanism. Likewise, an app may not download executable code (e.g. dex, JAR, .so files) from a source other than Google Play. Please note that you are responsible for all aspects of your app; by using an SDK in your app, you are responsible for how that SDK behaves within your app.
Publishing Status
App status: Suspended​
Your app has been suspended and removed due to this policy issue.
Mine also got suspended and many other apps too will be suspended of mine, its only a matter of time before they find it and take them down.
 

srikanth

New Member
same p
Hi Developers at ElGrami,​
After a recent review, we found that your app Monde Dofus | Guides - Vidéos - Actualités (com.dofus.fr.andxdd) is not compliant with one or more of our Developer Program Policies. See below for more information about your app’s status and how to correct the issue.
Reasons of violation
Issue with your app​
Your app contains content that doesn’t comply with the Device and Network Abuse policy. We found your app is using a non-compliant version of Loan Download SDK which contains code to download or install applications from unknown sources outside of Google Play.

If necessary, you can consult your SDK provider(s) for further information.

Affected Version(s):
APK:72
Reasons of violation
About the Device and Network Abuse policy​
An app distributed via Google Play may not modify, replace, or update itself using any method other than Google Play's update mechanism. Likewise, an app may not download executable code (e.g. dex, JAR, .so files) from a source other than Google Play. Please note that you are responsible for all aspects of your app; by using an SDK in your app, you are responsible for how that SDK behaves within your app.
Publishing Status
App status: Suspended​
Your app has been suspended and removed due to this policy issue.
same problem..................................
 

Marvin_Ma

New Member
Hay,How do you solve this problem? We plan to file a complaint with GooglePlay and look forward to solving ito_o
 

RTBT333

New Member
@appyet
I spoke to google support and they said:


" In order to make your app compliant with Google Play policy, you may choose one of the options below:


  1. Remove the non-compliant SDK
  2. Contact SDK provider for latest compliant SDK
  3. Remove the non-compliant APK version from the Google Play Store
Before resubmitting your app for further review, please make sure to set the non-compliant APK (version 14) to DEACTIVATED and increment the APK version before you make a new submission of the compliant APKs.
 

netudara

Member
@appyet
I spoke to google support and they said:


" In order to make your app compliant with Google Play policy, you may choose one of the options below:


  1. Remove the non-compliant SDK
  2. Contact SDK provider for latest compliant SDK
  3. Remove the non-compliant APK version from the Google Play Store
Before resubmitting your app for further review, please make sure to set the non-compliant APK (version 14) to DEACTIVATED and increment the APK version before you make a new submission of the compliant APKs.
How can I get support from google support??
 

mariotecno

New Member
Google response @appyet

During review, we found that your app causes users to download or install apps from unknown sources outside of Google Play, which is not compliant with our Device and Network Abuse policy:

  • An app distributed via Google Play may not modify, replace, or update itself using any method other than Google Play's update mechanism. Likewise, an app may not download executable code (e.g. dex, JAR, .so files) from a source other than Google Play. Please note that you are responsible for all aspects of your app; by using an SDK in your app, you are responsible for how that SDK behaves within your app.
  • Apps and app listings on Google Play must not provide any means to activate or access functionality that violate these terms, such as linking to a non-compliant APK hosted outside Google Play.
You can read through the Device and Network Abuse policy page for more details and examples of common violations.

For example, we found your app (APK Version: 97) is using a non-compliant version of Loan Download SDK which contains code to download or install applications from unknown sources outside of Google Play.

Please either remove the Loan Download SDK from your app or contact your SDK provider for the compliant version.

Please update your app to fix this issue. You may also want to double check that your app complies with all other Developer Program Policies, as additional enforcement could occur if there are further policy violations.

Step 2: Submit an update to your app

Please make sure to DEACTIVATE the non-compliant version (APK Version: 97) and increment the version code of APK before resubmitting your app. All active APKs (including Alpha, Beta, production, and internal testing) of your app must be compliant with our policy.
 

netudara

Member
Is
Google response @appyet

During review, we found that your app causes users to download or install apps from unknown sources outside of Google Play, which is not compliant with our Device and Network Abuse policy:

  • An app distributed via Google Play may not modify, replace, or update itself using any method other than Google Play's update mechanism. Likewise, an app may not download executable code (e.g. dex, JAR, .so files) from a source other than Google Play. Please note that you are responsible for all aspects of your app; by using an SDK in your app, you are responsible for how that SDK behaves within your app.
  • Apps and app listings on Google Play must not provide any means to activate or access functionality that violate these terms, such as linking to a non-compliant APK hosted outside Google Play.
You can read through the Device and Network Abuse policy page for more details and examples of common violations.

For example, we found your app (APK Version: 97) is using a non-compliant version of Loan Download SDK which contains code to download or install applications from unknown sources outside of Google Play.

Please either remove the Loan Download SDK from your app or contact your SDK provider for the compliant version.

Please update your app to fix this issue. You may also want to double check that your app complies with all other Developer Program Policies, as additional enforcement could occur if there are further policy violations.

Step 2: Submit an update to your app

Please make sure to DEACTIVATE the non-compliant version (APK Version: 97) and increment the version code of APK before resubmitting your app. All active APKs (including Alpha, Beta, production, and internal testing) of your app must be compliant with our policy
Is this suspended app reply from google?
 
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