App Status: Rejected

ezz111gdy

New Member
Your app has been rejected and wasn't published due to the policy issue(s) listed below. If you submitted an update, the previous version of your app is still available on Google Play.

Issue found: Invalid Data safety form​



We reviewed your app’s Data safety form in Play Console and found discrepancies between it and how the app collects and shares user data. All apps are required to complete an accurate Data safety form that discloses their data collection and sharing practices - this is required even if your app does not collect any user data.

We detected user data transmitted off device that you have not disclosed in your app’s Data safety form as user data collected.

Issue details

We found an issue in the following area(s):

  • SPLIT_BUNDLE 13: Policy Declaration - Data Safety Section: Device Or Other IDs Data Type - Device Or Other IDs (some common examples may include Advertising ID, Android ID, IMEI, BSSID)

About the Data safety section in Google Play User Data policy​

Your app must be in compliance with this policy. If your app continues to be non-compliant after August 22, 2022, your app updates will be rejected and your app may face additional enforcement actions in the future.

Please make changes to align your app’s Data safety form with the app’s behavior. This can be done by either:

  • Updating your form in Play Console to declare collection of Data Types noted below; or
  • Removing unwanted functionality and attributable code that collects this user data from your app or libraries used in your app, and when applicable to deactivate all non-compliant APKs.
    • To deactivate non-compliant APKS, you can create a new release and upload a compliant APK to each track containing the non-compliant APKs.
    • Be sure to increment the APK version code. If using staged rollout, be sure to set the release to 100% rollout.
For helpful resources, you can:

 

appyet

Support Team Member
Staff member
Your app has been rejected and wasn't published due to the policy issue(s) listed below. If you submitted an update, the previous version of your app is still available on Google Play.
Please show us screenshots on how you fill out Data Safety Form.
 

ezz111gdy

New Member
@Screenshot 2022-08-24 225806.png
 

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ezz111gdy

New Member
Can you help me by uploading an app to the store and replying to this app's security and then exporting the scv file
This will help us better.. as I will press import and this will reduce error handling..
This problem may be caused by others, so what do you think of providing this file for all of us here.
 

appyet

Support Team Member
Staff member
Can you help me by uploading an app to the store and replying to this app's security and then exporting the scv file
This will help us better.. as I will press import and this will reduce error handling..
This problem may be caused by others, so what do you think of providing this file for all of us here.
We will look into it, and get back to you shortly
 

ezz111gdy

New Member

Attachments

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appyet

Support Team Member
Staff member
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